Vocollect VoiceLink and VoiceDirect Brochure
Unleashing Higher Business Performance Through Voice
For over 20 years, Vocollect Voice has driven proven performance improvements in productivity, accuracy, safety, and job satisfaction as well as delivery of rapid ROI across diverse companies on six continents. The growing mandate in IT circles to embrace only those applications that fit into an Enterprise-wide IT strategy requires more than just delivery of superior operational functionality and performance. Today voice applications must be held to a higher standard – one where the architecture upon which they are built keeps pace with evolving needs and expectations, both now and into the future.
In 2000, Vocollect set the standard for the supply chain industry, delivering the first direct, real-time WMS voice interface, VoiceDirect. Today Vocollect Voice remains the global performance standard, providing the direct voice application interface that is supported by all of the leading WMS providers worldwide. In another first, Vocollect responded to the needs of IT and operations in companies and our global network of business partners by delivering VoiceLink.
It’s All About Flexibility and Choice: VoiceLink and VoiceDirect
Vocollect Voice opens a dynamic dialog between your DC teams and your WMS, ERP or inventory management system so you can attain the speed and responsiveness your customers demand. We offer two distinct options to support your needs: VoiceLink and VoiceDirect.
VoiceLink: Supports near real-time processing via web-based middleware. This choice is for companies currently without IT resources or which are considering, or in the process of, upgrading their WMS and looking to utilize a real-time interface.**
VoiceDirect: Supports real-time processing directly with your WMS or host system. This choice is for companies that require immediate transaction information at the host level.
Both VoiceLink and VoiceDirect:
- Quickly and easily implement voice-directed applications – from order selection to many other supporting DC functions
- Access needed information to manage discrepancies as they occur
- Easily and automatically reconcile exceptions
VoiceLink: Built for Ease of Configurability
Beginning with the 3.0 release, VoiceLink is the first software application in the voice industry that works through a modern, open-source technology architecture to drive process improvements for both Operations and IT. VoiceLink delivers an entirely new level of customer configurability with a completely
You can choose from one of our many pre-configured and pre-tested configurations for each of the VoiceLink applications you deploy, or use them as your starting point for creating your own configuration. The preconfigured options within VoiceLink are compiled from the experience and ROI savings of hundreds of Vocollect customers throughout the globe. Now you can leverage their experience and add your own unique configurations to meet the changing needs of your business. All Vocollect Voice applications are built on this progressive platform which:
- Facilitates rapid integration
- Utilizes proven integration tools
- Grows and evolves with the organization
- Reuses existing information
Benefits of VoiceLink:
- Complete middleware application
- Rapid implementation and ROI
- Completely configurable and adaptable
- Supports countless DC (distribution center) processes
- Available in over 20 languages
- Industry-leading web architecture
- Integrates with virtually any WMS or host system
- Equal performance in one or multiple locations
Meeting Your Needs Today and Into the Future
Not only does VoiceLink minimize IT configurability issues, it also:
Improves Operational Performance. By streamlining DC processes, ensuring data accuracy, and providing real-time process validation.
Accelerates ROI. Through improving individual and team productivity, decreasing errors across the DC, achieving more rapid deployments, and providing an integrated offering for rapid implementation.
Decreases Total Cost of Ownership (TCO). By integrating with a wider range of standard and custom warehouse management systems, lowering integration costs, and easing ongoing maintenance and upgrades.
Facilitates Future Expansion. By utilizing an architecture platform that integrate easily and cleanly with your current IT Enterprise today, with a technology that extends the life of voice systems as your IT Enterprise evolves, making future upgrades easy.
**Companies can migrate to VoiceDirect without any impact to their DC teams.
For a list of all Distribution Center Applications Available Off-the-Shelf, please see the chart in the pdf version of this document.